The fees once paid will not be refunded for applications which are successfully submitted or for successful bill payment services. Cancellation of applications / bill payments shall not be entertained. The amount paid may be settled with the respective departments. In case of a failed transaction the user shall have no right to claim the amount. The loss on this account shall not be borne either by Government or by the Banks / Payment Gateways. However automatic refund will be made for transactions which are not successful.